Your privacy is important to us at Pin Hive. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you interact with our website, purchase products, participate in our rewards program, or engage in our promotional activities.

Information We Collect
We may collect personal information such as:

• Name

• Email address

• Shipping and billing address

• Phone number

• Purchase history

• Birthdays (optional, for reward program purposes)

• Payment information (securely processed via trusted payment gateways)

• Information related to your participation in our rewards or loyalty programs (e.g., purchase history, earned points)

How We Use Your Information
We use your information for the following purposes:

• To process and fulfill your orders.

• To communicate order updates, promotions, or reward program updates.

• To personalize your shopping experience.

• To operate and improve our rewards and loyalty programs. (COMING SOON)

• For marketing communications.

Rewards Program - COMING SOON
Our rewards system collects and stores your purchase history and total amount spent to allocate Pin Points accordingly. Data collected through our rewards program includes your name, email address, birthday, purchase history, reward tier status, and earned or redeemed points. This data helps us provide personalized rewards and discounts.

Sharing Your Information
Currently, we do not sell or share your personal information with third parties for marketing purposes. Your data is only shared when necessary to fulfill orders (e.g., payment processing, shipping providers) or comply with legal obligations.

Reviews and Testimonials
Customer reviews and testimonials displayed on our website will include only your first name and the initial of your last name (e.g., John D.). This approach protects your privacy while allowing transparency for other customers.

Reward System Data Collection
As part of our developing rewards system, we may store your purchase history, points balance, and relevant account details securely using trusted third-party platforms or databases. Access to this information is limited and strictly controlled.

Security Measures
We use secure, industry-standard methods to protect your information against unauthorized access, disclosure, alteration, or destruction. Despite these measures, we cannot guarantee absolute security due to the inherent risks of internet usage.

Cookies and Tracking
We may use cookies or similar technologies to enhance website functionality and user experience. You can manage or disable cookies through your browser settings.

Use of Customer Reviews and Promotional Content
When displaying customer reviews or testimonials, we only show the first name and the first initial of the last name (e.g., Jane D.). Additionally, we may publicly display comments or reviews provided by customers.

Promotional and Marketing Content
We may use customer reviews or images provided by customers for promotional or marketing purposes. By submitting reviews, you consent to this limited use.

Customer Privacy and Promotional Activities
We may create promotional content featuring customer reviews, photos, or participation in our programs. Reviews are shown with limited identifying details to protect customer privacy.

Consent
By using our website, participating in our rewards program, or purchasing products, you consent to our collection, storage, and use of your data as outlined in this Privacy Policy.

Changes to this Policy
This policy may be updated periodically. Any changes will be reflected here, and we encourage you to review our Privacy Policy regularly.

Contact Us
For questions or concerns regarding your privacy, please contact us at admin@pinhive.org

Last Updated: 03/12/2025 13:02:25